Operations / Customer Service

RESPONSIBILITIES

Develop and maintain existing business for assigned accounts

Succeed at heavy price and service negotiation with carriers

Provide a steady stream of leads to account executives to ensure a steady pipeline

Assist with creating and updating SOP’s for assigned accounts

Communicate customer problems, needs, leads and inquiries to the sales force

Develop relationships with carriers

Preparing International and Domestic documents including Airline bills, Carrier BOLs and NAFTA declarations

Create quick and accurate quotes and sales proposals for company services

Collaborate with your team on pricing decisions, supplier selection and timing

Maintain and update accurate information in the company's operating systems

Inside Sales – Recognizing and reaching out to potential new customers.

Understand and support the goals, policies, and procedures of Tazmanian Freight Systems

Maintain confidentiality of company information with Accounts Receivable and Accounts Payable

REQUIREMENTS

Possess excellent written and verbal communication skills

Willing to work 45 – 50 Hours per week.

Experience working in a deadline-driven environment preferred

Outlook & Multi-tasking

1-5 years of experience with operations and/or project management

SKILLS AND EXPERTISE

Driven by the opportunity to make money

Interested in building a career with a growth-oriented company

A talent for negotiating and high sense of urgency

Able to build business partnership relationships quickly, in order to establish and

maintain a profitable book of business

Data entry and detail oriented

Business-minded, with an ability to multi-task in a fast-paced work

environment

WE OFFER

Competitive salary

Vacation Time

Benefit Plan / 401K