25 Mar
IT Support Specialist
California, Sanmateocounty 00000 Sanmateocounty USA

Vacancy expired!

Role: IT Support Specialist

Location: Redwood City

Duration: 12 months

GENERAL DESCRIPTIONClarity Technology Partners is seeking an IT Support Specialist to help to provide support to our clients on-site executive team. A successful candidate for this position will have experience supporting C-level executives both onsite and remote.

KEY SKILLS & RESPONSIBILITIES
  • Work in an environment in which technicians will be motivated to provide best-in-class customer service.
  • Experience with workstation hardware, operating systems, applications, printers, mobile devices, networking, Mac and Mac-specific software, and Mac imaging.
  • Strong application troubleshooting skills
  • Advanced Knowledge and understanding of video conferencing equipment and usage.
  • Document processes to shift to desktop support teams and/or the Global Service Desk.
  • Understanding of basic network protocols including TCP/IP, UDP, DNS, SMTP, SNMP, HTTP, HTTPS, as well as network hardware.
  • Provide executive-level support, locally and in a remote environment.

WORK EXPERIENCE REQUIREMENTS
  • Windows 10, Mac OS, iOS & Android mobile OS.
  • Understanding of current hardware standards and future hardware releases.
  • Experience with some or all of the following: MS Office Suite, MS Visual Studio, Zoom, Oracle, Adobe Suite, Cisco VPN, Cisco Telepresence, Virtual Machines, Data Encryption, Python, Slack, etc.
  • Knowledge of some or all the following: Active Directory, SCCM, JAMF Casper Suite/JAMF Pro, Windows Server 2012/2016.
  • Strong hardware and software troubleshooting skills in a fast-paced environment required.
  • Knowledge of supporting large meetings/Zoom webinars and managing them.
  • Must be able to lift 50 lbs

Vacancy expired!

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