Customer Service/Office Assistance
Vacancy expired!
Tom Kraemer Inc. has an immediate opening for a Customer Service/Office Clerk at our Glenwood location. Tom Kraemer Inc. has been a family owned company since 1938 and continues to provide employees with a positive, fun, success-driven work environment where employees understand that providing exceptional customer service is not just a goal, but the heart of who we are.
Tom Kraemer Inc. is looking for a candidate who is able to perform a wide variety of administrative and clerical tasks with an emphasis on customer service. Excellent organizational skills, a positive attitude, and the ability to work in a fast-paced environment are important qualifications for this position. The ideal candidate is a skilled multi-tasker, reliable, and adept at communicating clearly, also performs miscellaneous tasks within our office as needed.
Benefits Include:
Monday-Friday/No weekends;
Holidays off
Paid hourly, time-and-a-half over 40 hours
Health insurance provided
Uniforms/Apparel provided
Other benefits include: paid time off, paid holidays, and a retirement plan with employer contribution
Duties and Essential Job Functions:
Manages incoming calls
Serves customers by providing information and answering questions about our products and services, and recommends solutions
Setup customer accounts, create work orders, and edit accounts within our software system
Greets and assists visitors
Assists with general office work
Requirements
High school diploma or equivalent, related college degree preferred
Customer service experience
Computer skills
o Proficient with Microsoft Word, Excel and Outlook
o Proficient or the ability to quickly learn our VOIP phone system
o Ability to quickly learn our proprietary customer database software and QuickBooks
The company provides equal employment opportunities (EEO) to all employees and applicants for employment in accordance with applicable federal, state and local laws.
Vacancy expired!