Customer Solutions Specialist (Remote)

Customer Solutions Specialist

Compensation: $20/hour

If you're searching for a full-time, permanent work-at-home career, we've got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents within the state of TN.

Evirtual services is a leading e-commerce company that exists to meet the purchasing needs of data entry services for professionals worldwide. As a remote employee, you'll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through phone meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country. Our full-time remote employees will be provided with the essential computer equipment, such as hardware and software, needed to perform the job.

What we have to offer:

A competitive benefits package including paid time off medical/dental coverage (including telemedicine, 401k match, paid parental and maternity leave (based on tenure), and more

Opportunities for growth and professional development

In depth trainings on our varying selection of products and the services we offer

Opportunities to collaborate and connect virtually across teams and departments

Full time training staff

Continuous support through various trainings and available mentorships

A focus on work/life balance

What you can expect to learn:

All about Evirtual services including the history, products we offer, the data entry services industry, and how to efficiently navigate our internal systems

The ability to provide friendly, efficient, and accurate solutions for customers through phone, live chat and e-mail with the goal of customer loyalty and increased business sales

Best practices when analyzing customer situations, investigating problems, and providing strategic solutions within our business model

Ways you can foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company

How to take initiative and use strategic thinking to ensure that Evirtual services is the leader in the online data entry services industry

What we're looking for from you:

Ambition to Learn and Grow

An Internal Drive to Succeed

Ability to work on a Team and Independently

An Entrepreneurial Spirit

Critical Thinking and Problem-Solving Skills

Excellent Verbal and Written Communication

Proficient Typing Abilities

Innovative and Ability to Challenge the Status Quo

Ability to Work at a Computer for Extended Periods of Time

A College Education (preferred but not required)

To qualify, candidates must have:

Access to a reliable and secure high-speed internet connection.

Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by Evirtual Services to perform day-to-day tasks

Access to a home router and modem

A dedicated home office space that is noise and distraction-free.

The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible)

A valid, physical address (apartment, suite, etc.)

PO Boxes are not supported as a physical address is required for you to receive your computer equipment

The desire and ability to work and communicate in a professional environment with other team members via chat, webcam, etc.

Must reside within the state of TN to qualify for position

If you're ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we'd love to discuss the Customer Solutions Specialist position with you! Submit your resume and apply online today