Patient Screener

Are you a FRIENDLY, PERSONABLE, and ENERGETIC TEAM PLAYER? Do you function best in a fast-paced environment? Are you focused on creating an excellent guest experience? Are you driven to make a difference within your community?

If this is you, let’s talk!

Onsight Healthcare is seeking outstanding and dynamic Patient Care Screeners to serve the wonderful patients, visitors, and guests of JW Ruby Hospital in Morgantown, WV.

Onsight Healthcare is an innovative leader in hospitality services recognized for its specialization within the healthcare industry. We pride ourselves on providing world-class customer service to all our hospital partners.

Schedule: Must be flexible with 1st and 2nd shifts

Location: JW Ruby Hospital in Morgantown, WV.

Job Duties & Responsibilities:

- Greets patients and other guests upon arrival with a friendly and helpful attitude.

- Screens patients and visitors when they present in entrances of the hospital.

- Possess good verbal and reading skills to take temperatures and communicate questions as they relate to COVID-19 requirements.

- Establishes rapport with guests to effectively determine needs.

- Serves as a personal escort to the patient, visitor, or guest's destination as needed and available.

- Assists guests with wheelchairs and transports to their destination as needed and available.

- Works with other departments when needed to provide positive patient and family experiences.

Job Requirements:

- Able to demonstrate good verbal communication skills.

- Excellent customer service skills which prioritize the needs of the patient or guest.

- Able to work as part of a team and independently.

- Ability to give clear instructions and concise directions.

- Must demonstrate a commitment to the role and be reliable and punctual.

- Conflict resolution skills and experience when dealing with difficult situations.

- Able to demonstrate a polite and friendly approach, offering a welcoming service to the public.

- Flexible approach to work.

Education and Experience:

At least two years of customer service experience required. Preferably within a healthcare or hospitality setting.

High School Diploma or Equivalent.

Physical Requirements:

- Moderate exertion.

- Must be able to sit, stand and/or walk for up to 8 hours.

- Must be able to assist patients in a wheelchair as needed.

Additional Requirements:

Willingness to wear the designated uniform for professional appearance and recognition.

Willingness to always wear a mask and other PPE while working.

Compensation & Benefits:

- $11.00 hourly

- $150 sign-on bonus

- Medical Insurance

- Dental Insurance

- Vision Insurance

- STD & LTD Insurance

- Life and AD&D Insurance

- Employee Discounts w/ LifeMart

- Annual Merit-Based Raises

- Reward and Recognition Program

- Classification: Full-Time and Part-time Non-Exempt

Reports to: Operations Manager and Supervisor

APPLY AT: https://healthcarevalet.com/careers

Onsight Healthcare is a drug-free employer. All offers will be contingent upon the successful completion of a pre-employment drug screen and background check. Onsight Healthcare is an Equal Opportunity Employer.