30 Mar
Network / Systems Engineer
Vacancy expired!
Network / Systems Engineer needed for a contract to hire opportunity with our banking client in Santa Ana.JOB DESCRIPTION
- Oversees and coordinates the installation, maintenance, and monitoring of the Company s local, wide, wireless, Internet and Intranet networks and telephone and Voice Over IP (VoIP) systems); maintains file servers, routers, firewalls, laptops, network or stand-alone computers, or any other hardware components; ensures the highest levels of security and stability are maintained to protect customer deposits, Company assets and staff.
- Troubleshoots user issues or inquiries, such as password resets, hardware problems or software support questions; administers the Company s information technology case logging system to ensure technical issues are properly reported and resolved within established quality service level guidelines; responds to inquiries and refers issues to the appropriate department or person and exhibits the necessary follow through with customers and/or staff involved.
- Performs routine system or user administrative tasks, such as system specification changes or the addition, change, or deletion of employees on the Company s various systems and networks; ensures necessary documentation is attained and properly authorized for such requests; originates and maintains system and user files.
- Reviews various reports and performs daily callback of system or user changes.
- Participates in the evaluation of vendor hardware, software, and telecommunications equipment products; recommends purchases consistent with the Company's short- and long-term objectives.
- Participates as a member of the Company s incident response team in the event of a technology emergency or breach in confidential information.
- Assures audit compliance and procedure quality control through internal and external reviews; recommends and initiates corrective actions; ensures system resources are in compliance with established Company policies, procedures and state and federal regulations.
- Responsible for analyzing and deploying hardware and software updates and other patch management directives.
- Maintains relationships with vendors and various outside professional information technology organizations in the maintenance and purchase of network equipment, software and accessories.
- Acts as a primary resource for problems or unusual situations encountered with the Company s information technology resources.
- May participate in the development, enhancement, and support of electronic or Internet banking products and services; may accompany branch personnel on customer sales calls to assist in product or service presentations; installs product or service software on customer computer systems; trains customers in the use of products or services.
- Maintains accurate and current information technology policies, procedures and related documentation, such as installation settings, specifications, diagrams, and floor plans.
- Plan and implement security measures to protect computer systems, networks and data.
- Stay up to date on the latest intelligence, including hackers' methodologies, to anticipate security breaches.
- Create, test and implement network disaster recovery plans.
- Perform risk assessments and test data processing systems.
- Maintain and monitor firewalls, data encryption and other security measures.
- Research new technologies that will effectively protect a network to prevent.
- Follows policies and procedures; completes tasks correctly and on time; supports the company s goals and values.
- High School diploma required; Bachelor s Degree preferred.
- 5+ years related work experience in information systems management that is inclusive of the above responsibilities.
- Advanced skills in information technology operations, voice and data communications, troubleshooting techniques, user and software support; including but not limited to, desktop applications and network administrative programs and resources.
- Experience in the Banking industry preferred.
- Experience with Microsoft Exchange. Microsoft 365 conversion - a plus.
- Current Cisco CCNA or CCNP security certification.
- Knowledge of Cisco Identity Services (Cisco ISE highly preferred).
- Prior experience in the banking and/or financial services industry preferred.
- Excellent organizational and time management skills with the ability to provide leadership.
- Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.
- Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
- Ability to organize and prioritize work schedules on a short-term and long-term basis.
- Ability to provide consultation and expert advice to management.
- Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
- Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
- Ability to work with little to no supervision while performing duties.
Vacancy expired!