Looking for Call Center Representatives
Vacancy expired!
Roberts Hawaii is seeking customer service-focused administrative personnel!(Work From Home Options available!)
Roberts Hawaii is Hawaii's largest employee-owned tours and transportation company and for over 75 years. Roberts Hawaii has remained Hawaii's premier provider of transportation services, sightseeing tours and excursions, and entertainment. Our commitment has always been to our customers, and we consistently strive to offer quality service with a genuine aloha spirit that perpetuates the unique culture of Hawaii. Join the Roberts Hawaii 'ohana and receive:Many of these benefits are provided to part-time employees based on position and eligibility requirements.Paid Training
Opportunities for Advancement
401(k) Retirement Plan
Company Stock - ESOP
Medical, Dental, Vision, and Drug
Life and Supplemental Insurance
Paid Vacation, Sick and Holidays
Job Summary:
This position is responsible for managing large amount of inbound calls in a timely manner. The incumbent will follow communication "scripts" when handling different topics. This role identifies customer's needs, clarifies information, researches every issue and provides solutions and/or alternatives.
Minimum Qualifications:
At least 18 years old with high school degree or equivalent
Must be fluent in English, both verbal and written
Prior experience in a customer support role (highly preferred)
Customer-focused and adaptable to different personality types
Strong phone and verbal communication skills along with active listening
Work flexible shifts including weekends, evenings, and holidays; able to adjust to changing schedules
Basic computer skills necessaryWork From Home Option:
Broadband Internet Connection Required
Workspace free from distraction that will allow ample room to maintain professional work environment
How to Apply:
Please submit a resume via email at careers@robertshawaii.com.
Roberts Hawaii is an EO employer M/F/Vets/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Vacancy expired!