Field Services Technician (Owensboro)

Description:Seeking a Field Services Technician to support end users working in state run offices in the Owensboro area and surrounding counties. Field Services is looking to fill a Temporary Desktop Support position in District 2, Owensboro area. This position will be an onsite role, working directly with customers, as required. The position is 40 hours per week, for the duration of our CC19 project only. We are looking for a very knowledgeable, experienced tech with great customer service skills. The candidate needs to be experienced in desktop support: installation, troubleshooting, and repair/replace, in a primarily windows based environment, with some experience in Apple mobile products. The candidate also needs to have basic network troubleshooting skills.Upon completion of the CC19 project, the client will determine whether or not there is a long term position available. If performance is strong, this contractor will be considered for the long term (renewed annually) position.Skills:helpdesk, desktop, hardware, software, troubleshoot, network, windows, outlook, exchange, o365, internet explorer, server, win10Top Skills Details:1. Helpdesk, Desktop & Network Communications Support (1-3 years) 2. Experience troubleshooting user issues, including remote support - experience with IE, Outlook, O365, Exchange, Win Svr 2008/20123. Customer Service skills - documented in reference checksBig Plus: Win10 and laptop deployment experienceAdditional Skills & Qualifications:Excellent customer service skills and communication skills are essential. MUST have the ability to problem solve issues quickly and be an "out of the box" thinker when it comes to finding a solution.Experience Level:Expert LeveAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.