02 Apr
Staffing - IT Customer Support Analyst
New Hampshire, Portsmouth , 03801 Portsmouth USA

Vacancy expired!

Summary:
  • This team is a Level 2 customer support team responsible for the procurement and deployment services for Liberty's IT equipment.
  • This person will primarily be responsible for screening, and making recommendations and approvals for new IT equipment orders.
  • Follow set guidelines for processing orders and supporting shipments when necessary.
  • This person will also be meeting and working with the Product team that is responsible for deployment services and will be assisting with order and shipment inquiries

Requirements:
  • They must possess good communication skills and be comfortable speaking on the phone and communicating via email
  • This person would ideally come from an IT/Procurement background. They will be making decisions and operating independently.
  • Must be comfortable communicating with management/leadership and customers (customer service skills)
  • OK if person comes from a functional role, but has a technical background. Ideally this person would understand IT equipment and procurement processes.
Experience with Ariba procurement systems a plus.

Vacancy expired!


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