04 Apr
Media Support and Training Specialist
California, Palmdesert , 92211 Palmdesert USA

Vacancy expired!

Media Support and Training Specialist

Job Type: Full Time

Department:

Basic Function:Under the direction of the Director, Network Services and Telecommunications, develop and perform training to support faculty and staff relating to District software and applications; provide technical support in the maintenance of the district's web and intranet sites; provide audio/visual services; create user manuals and procedures.

Representative Duties:

Essential Functions 1. Installation and maintenance of small classroom equipment including computer/monitor, media control unit, projector, speakers/sound system, document camera, ADA accessible components. 2. Coordinate the installation, documentation, and training requirements for new and existing desktop and administrative software systems and applications. 3. Assist users with the use of file conversion tools, animation tools, imaging tools, clip media and other technologies. 4. Work with various departments to define training requirements; schedule and perform training and workshops in groups and one-on-one settings. 5. Setup and strike equipment for Board meetings, including the setup of all microphones, mixers, streaming and recording devices. 6. Ad hoc setups for various events which include Public Announcement systems, podiums, and related equipment. 7. Using District templates and standards authorized by Institutional Advancement, perform specialized duties associated with the maintenance of the district web and intranet sites. 8. Assist in the design and develop web pages using Content Management System or other relevant tools. 9. In collaboration with Institutional Advancement, using District templates, standards and brands, assist with, perform digital design, imaging, graphic production, and photography services. 10. Provide audio-visual services including audio/video production; editing and duplicating; internal/internet streaming video; sound mixing; in-studio production. 11. Working with other departments, create and publish District YouTube content. 12. Create and assist with the design, preparation and editing of District user training manuals and procedures. 13. Evaluate user/District media requirements and define capabilities of software applications to meet District needs. 14. Research, evaluate and test new hardware and software; identify potential conflicts with existing systems; consult with vendors to resolve issues before instituting new hardware and software.

Other Functions15. Answers help desk calls, determines nature of problem; resolves problem based on own knowledge or refers to appropriate technician/specialist or manager based on severity. 16. Recommend policies, practices and procedures to improve overall support service and remedy specific user issues. 17. Develop systems to effectively communicate information systems concepts to operational users by incorporating critical areas into updated training documentation and specialized training classes. 18. Provide functional and technical assistance for help desk inquiries; resolve issues or refer to appropriate technical staff. 19. Assist technical staff in maintaining and installing instructional labs. 20. Other related duties as assigned.

Minimum Qualifications:Any combination equivalent to Associate’s degree in computer science or related field

AND three years of working experience in computer or related technology, including one year of working experience with audio-visual/media equipment and software

OR Bachelor’s degree in Computer Science or related field

AND one year of working experience in computer or related technology which includes working experience with audio-visual/media equipment and software.

Preferred Qualifications: Experience at an educational institution; experience with Sharepoint or District’s current content management system.

Knowledge of: Basic principles and techniques of web and intranet design including knowledge of HTML. Working knowledge of Photoshop, Illustrator, InDesign, and Camtasia. Working knowledge of video editing software. Knowledge of audio-visual operating systems and equipment. Basic principles and techniques of software design, implementation, installation and configuration. Basic principles and methods of information systems and operations.

Ability to: Convert documents to HTML format. Operate a variety of equipment including media, audio and computer hardware. Demonstrated skill to communicate effectively both verbally and in writing. Demonstrated skill in understanding the daily operational requirements of user departments. Ability to lift 25 lbs. unassisted and 50 lbs. assisted Ability to climb ladders and work on overhead equipment; ability to operate Genie lift. Ability to bend, kneel, crawl for extended periods of time. Ability to operate a variety of computer, audio-visual and related equipment for extended periods of time. Ability to establish and maintain cooperative and effective working relationships with others Ability to understand and follow oral and written instructions.

Physical Demands:

Working Conditions:

Environment: Office environment.

Full Time/Part Time: Full Time

Weekly Working Hours: 40

Work Schedule & Hours: Monday, Tuesday, Wednesday, Thursday, Friday - 8:00 am - 5:00 pm

Salary Schedule Range: Classified Salary Schedule, Range 17

Specific Departmental Needs:

Posting Number: 20-046

Number of Vacancies: 1

Desired Start Date: 05/17/2021

Interview Date: 04/28/2021

Posting Open Date: 03/12/2021

Posting Close Date: 4/11/2021

Open Until Filled: Yes

Special Instructions to Applicants:

REQUIRED REFERENCES:Professional References must include at least three supervisors and two colleagues. Please include name, title, relationship and current phone numbers. Letters of reference and personal references will not be accepted in lieu of the required professional references.

REQUIRED DOCUMENTS:

Resume: Must include length of employment (month/year start & end dates) for each employer.

Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess.

College Transcripts: For consideration of college coursework, transcripts must be attached. Diplomas will not be accepted in lieu of transcripts.

TIMELINES:
  • April 11th – First review deadline. This posting may remain open until filled. Applications must be received by April, 11th for first review consideration.
  • Interviews are tentatively scheduled for April 28th.

To apply, visit https://cod.peopleadmin.com/postings/4924 Copyright ©2017 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b6f9aab8a950a747bbaace52d4322ce2

Vacancy expired!


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