05 Apr
Lending Systems Specialist
Vacancy expired!
- The position serves as the primary point of contact for questions, issue resolution, and enhancements of the designated platforms. Handles requests from internal users while troubleshooting issues in a timely manner and escalating items to manager/vendor tech support as needed.
- Applies knowledge of credit union s business model to system configurations that satisfy all end user needs.
- Maintains knowledge of Consumer Lending processes, procedures, and guidelines. Implement configurations to support compliance and regulatory standards Participate in vendor training to ensure optimal usage.
- Uses technical expertise to collaborate with IT, as well as with other interfacing system administrators to ensure system interfaces are properly designed and consistent with corporate goals.
- Works collaboratively with business units at all times to assist in the development of projects to meet Credit Union strategic objectives.
- Works collaboratively with Consumer Lending Management to identify opportunities for improvements that could help streamline or automate processes.
- Maintains basic working knowledge of other SCE FCU loan origination systems (e.g. account opening, leasing, indirect, insurance and collections).
- Researches and recommends system configurations to optimize SCE FCU member and team member experience.
- Works with electronic documents vendor on forms design, troubleshooting and mapping.
- Works closely with Loan Production Manger to ensure vendor is continuing to provide regulatory/compliance solutions to protect the credit union.
- Utilize portfolio management tool to analyze loan data and provide reports highlighting results.
- Supports the management team in creating reports.
- Works closely with Consumer Lending Management team to prepare, test, train and implement system enhancements or releases.
- Implements system configurations, screen designs, rules, and workflows.
- Tracks and reports system issues and defects.
- Makes recommendations and reports findings to Loan Production Manager.
- A high school degree or GED is required. Two-year college degree or completion of a related specialized course of study at a business or trade school is preferred.
- Three to five years lending and/or IT experience required.
- Credit Union or other financial institution experience required.
- Experience with Lending platforms preferred.
- Familiarity with current consumer lending laws and regulations, understanding of documentation relating to consumer loans, and/or familiarity with credit union philosophies and practices preferred.
- Strong computer skills and ability to quickly gain proficiency in new programs.
- Strong attention to detail, analytical thinking, and organizational skills.
- Ability to properly safeguard confidential information.
- Well-developed ability to manage multiple tasks/projects and deadlines simultaneously.
- Basic knowledge of the consumer loan process, documentation, requirements; governmental and agency requirements; and terminology.
- Strong verbal and written communication skills.
- While performing the duties of this job, the team member is regularly required to stand, walk, sit, and talk or hear.
- The team member is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
- The team member must frequently lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision.
Vacancy expired!