08 Apr
System Analyst End User Support Remote Role
Mississippi, Clinton , 39056 Clinton USA

Vacancy expired!

This position will be part of the Sales Support Resource Center providing end user application support for several web-based applications via phone, email, chat, and chatter along with quality assurance testing. Candidate will work in a fast paced, multi-tasking environment supporting sales teams across the world. The candidate will be responsible for researching issues and reporting any problems, updating, and closing of open issues from Trouble Ticket systems and communicating back to the end user. The position requires basic technical knowledge to understand how best to coordinate assistance with appropriate Helpdesk staff. Customer service training and/or experience are extremely beneficial. Working knowledge of B360 is ideal.

Vacancy expired!


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