08 Apr
Change Manager
Texas, Addison , 75001 Addison USA

Genesis10 is currently seeking a Change Manager with our client in the financial industry in their Addison, TX location. This is a 12 month + contract position. Description:
  • You will be experienced with core Change Management principles, tools, and methodologies
  • Focused on the ongoing stability, improvement, and enhancement of Change Management, whilst achieving minimal impact to the production environment and Line of Business
  • Within this role, you will be expected to take a highly structured approach to the impact of Change initiatives, conducting thorough methodical investigations into the impact of Change, the assessment of the magnitude of Change and Change Readiness
  • You will also be expected to create and deliver a communications strategy to inform of impending changes and their subsequent likely consequences
  • Just as important as your technical experience will be your ability to connect and work with people
  • A positive team atmosphere is very important to us so we are looking for people who can collaborate well
  • The role involves interaction with global Technical teams across the company, so we are looking for excellent relationship building and communication skills
  • Reviewing Requests for Change (RFCs), impact analysis, readiness, risk, and consequence assessment
  • Creating Change documentation for review, ensuring change details are understood
  • Requesting a more in-depth review of upcoming changes, as required
  • Communication of upcoming changes throughout the GIS organization
  • Periodic review of changes implemented in the previous period
  • Periodic review of failed changes - backed out/not implemented/successful with issues
  • Periodic review of incidents that occurred because of change
  • Participating in continuous improvement initiatives to the change management process

  • ITIL v3/v4 Foundation certified
  • Strong experience of ITSM tools (Remedy)
  • Experience of Change Management Governance - running/attending Change Advisory Board meetings
  • Demonstrable understanding of Service Management methodologies and best practice
  • Strong understanding of other of the ITIL Service functions - incident and problem management
  • Strong reporting skills
  • Ability to produce analytical and performance reporting for management consumption (Remedy/eSmart)
  • Ability to perform Thematic Analysis
  • Strong trend analytical skills
  • Highly proficient/expert skills in Microsoft Excel
  • SharePoint/JIRA skills preferable
  • Automation and scripting skills (nice to have)
  • Demonstration of a professional, team-oriented approach, coupled with strong self-motivation and personal initiative
  • Be flexible, responsive, enthusiastic, have the ability to work alone, and as part of a team, and foster positive relationships
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement - project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com. "Genesis10 is an Equal Opportunity Employer, M/F/D/V"

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