08 Apr
Desktop Support Analyst
Colorado, Denver , 80209 Denver USA

RESPONSIBILITIES:Kforce is looking for a Desktop Support Analyst for a contract opportunity in the Denver, CO area. The Desktop Support Analyst will gain experience supporting IT Project(s) working in a medical laboratory environment. The project entails upgrading users from Windows 7/Office2010 to Windows 10/Office365; either an in place/existing machine upgrade or to a new machine upgrade.REQUIREMENTS: 6+ years of prior experience in an onsite desktop support role is required Professional (as well as manage stress/pressure) Quick learner (eager to learn, can listen attentively & take notes) Time Management Skills (can juggle multiple requests sensibly, punctual) Proficient in Microsoft OneDrive data backup and Outlook PST Import Ability to work independently and as a large national team Will need to provide timely updates on progress and update metric spreadsheet daily Will be required to provide post upgrade end user support Needs to have excellent software and hardware troubleshooting skills Needs to be able to formally communicate via email, phone and face to face with customers/end users (following covid19 & social distancing policies) with proper ethicsTechnical Skillset Required: Windows 7 Proficiency Office/Outlook 2010 Proficiency Windows 10 Proficiency Office/Outlook 365 Proficiency User Data/Email migration (OneDrive & conventional data transfer) Understanding of Laptop/Desktop Encryption (Bitlocker & Credant) Microsoft SCCM Application Deployment IT Asset Management tasks Citrix Workspace familiarityKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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