08 Apr
UX Content Specialist / Strategist
Minnesota, Minneapolis / st paul , 55402 Minneapolis / st paul USA

RESPONSIBILITIES:Kforce has a client that is seeking a UX Content Specialist/Strategist in Minneapolis, MN.Responsibilities: Writes, edits and implements content based on the U.S. Bank content strategy, including voice and tone, and customer / business-centric site goal Reviews content with peers and senior content strategists to ensure they accurately represent the U.S. Bank content strategies Formally observes user interviews and usability sessions Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct Assist in gathering requirements and assessing content needs of a given project Update content logs, copy documents, CMS and other documentation systems Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers Applies and updates existing content strategies to accommodate new products and campaigns Validates that content is correctly and accurate implemented across all platformsREQUIREMENTS: Bachelor's degree in a related field of study or 5 years of relevant professional experience Understands basic principles of content strategy and information architecture Passionate about punctuation and grammar Experience with user-centered design from concept to delivery Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations Knowledge of content strategy and UX best practices Great problem-solver A strong portfolio demonstrating past work experience and deliverables Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation Experience with data-collection and analysis Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports Skilled in communication, presentation, interpersonal and analytical skills Good grasp of quantitative data analysis Enterprise CMS content authoring experience a must; AEM/CQ5 experience a plus Attention to detail; experience creating content for highly regulated industries a plus Proven ability to create and execute website content plans; Migration experience a plus Solid problem-solving skills; ability to work independently and adapt to changing project needsKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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