Position Description: Insurance Solutions Agency, (CISA) is a million premium operation licensed in all 50 states and surplus lines. This position requires to provide bespoke customer service and a knowledge of policy admin various to create quote and issue policies, answer coverage questions, general policy servicing, support billing and claim enquiring. Ensure all communication is well documented in the policy administration system. Process incoming endorsement requests; follow up on open underwriting items and correspondence. Manage multiple administrative tasks for business objectivesPerformance Skills: Excellent verbal, written, phone and interpersonal skills Ability to set priorities and meet deadlines Possess excellent organization and time management skills Strong analytical and decision-making ability Excellent Customer Service Skills Ability to work independently in a fast-paced team environment, adjusting to changing priorities Must be able to ensure complete confidentiality 2 years sales and marketing experience Strong negotiation skillsTechnical Skills: PC Skills Knowledge of Microsoft word and Excel Experience with various rating and resource software Knowledge of Personal Lines underwriting a plusCompetencies: Team player Problem solver Resourceful Personal accountability Objectivity Self-starterThe Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
- Education: 4-year college degree or equivalent job experience
- Property and Casualty license required
- Life, Accident & Health License preferred