08 Apr
Network Voice L2 Admin @ New York, NY /Flint, MI
Michigan, Flint , 48501 Flint USA

Job Title & ID : Network Voice L2 Location : New York, NY/Flint, MI (From Day One Onsite) Duration : Long term Contract (c2c/w2) Mode of Interview : Telephonic & F2F/Skype Job Description :

  • Experience with CUCM/Call manager, Avaya, Nortel voice and PBX is required.
  • Good communication skills.
  • Open for 24x7 availability
  • Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
  • Expert level experience in handling Cisco IP telephony Network Infrastructure.
  • independently resolve tickets within SLA
  • Adheres to standard operating procedures / work instructions
  • Follow the escalation process
  • Follow the shift hand-over process
  • Update worklogs
  • Update the knowledge base
  • Technically upgrade across versions of environment when required
  • Ticket Monitoring
  • On - call support
  • Opening Bridge Call
Thanks & Regards, Vijay Kumar Technical Recruiter Quantum World Technologies Inc. 199 W Hillcrest Dr, Suite#0112, Thousand Oaks, CA 91360 Desk Ext-129 Cell : Fax : Email ID: LinkedIn: https://www.linkedin.com/in/vijaykumar0/ Please consider the environment before printing this e-mail. Due to the current scenario globally (COVID 19) as we are working remotely. If I miss to answer over the phone The BEST way to communicate is through an EMAIL. DISCLAIMER The information in this e-mail is confidential and may be legally privileged. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. If you have received this communication in error, please notify the sender and delete the e-mail and destroy any copies of it. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any opinions or advice contained in this e-mail are subject to the terms and conditions expressed in the governing Quantum World Technologies Inc's client engagement letter. Opinions, conclusions and other information in this e-mail and any attachments that do not relate to the official business of the firm are neither given nor endorsed by it. Quantum World Technologies Inc. cannot guarantee that e-mail communications are secure or error-free, as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete, or contain viruses. For unsubscribe please click here

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