Content Specialist/ Technical Writer

Description:Come join of the the largest Social Media companies. Responsibilities:• Write, illustrate and edit technical documentation for their Enterprise Engineering Collaboration Technology team.• Meet with subject matter experts to collect requirements and technical content, and then translate data into a consumable, functional work product.• Assist in creating an efficient workflow to keep all past, present, future communications up to date and validated.• Develop internal communications and publications in the forms of Wikis, Workplace posts, etc.• Ensure content is clear, concise and in a format best suited for varying audiences.• Take ownership of multiple documentation projects with minimal supervision and deliver high quality content on time.• Maintain existing documentation for organization, content, technical accuracy, relevance and style.• Self-starter who can evaluate audiences and use-cases to determine priorities and negotiate timelines for deliverables.• Develop key process metrics, gather and analyze data to identify and organize process improvement opportunities.Minimum Qualifications:• 3+ years of experience in Technical Writing (technical documentation, charts/graphs, process mapping, wikis, workflow diagrams, and flow charts).• Excellent writing, proofreading and editing skills and the ability to produce and organize content with a logical flow.• Experience developing technical standards and business processes (internal or external facing).• Demonstrated ability to do hands-on research and obtain necessary technical content from subject matter experts while translating it into clear, concise documentation.• Proven teamwork skills and flexibility, attention to detail and the ability to manage multiple projects and assignments.• Demonstrated ability to meet multiple tight deadlines effectively.• Experience in writing systems manuals or computer software usage technical training material.• Familiarity in AV/VC infrastructure or SaaS application knowledge a plus.• Must be able to provide portfolio of past work upon request.• Organization, communication and presentation skills.• Project management skills with demonstrated ability to work independently, to multi-task and to prioritize effectively while driving high impact, positive results.• Expert in Office 365 (Microsoft Word, Excel, PowerPoint, Visio, and SharePoint.) or G Suite.• BA in English, Business or related field.Skills:g suite, google, office 365, content management, content development, technical writing, html, pythonTop Skills Details:1. Technical Writing experience2. Experience working with O365 / G Suite3. SaaS application or AV/VC project experience4. HTML, python, opensourceAdditional Skills & Qualifications:drive quarterly audits of all wikis and documentation for entire Collab Tech org, task businesses with providing updated content, task businesses with reviewing & validating existing content, organize content into wiki pages, edit content for clarity, etc. Work on initiatives such as: SaaS Onboarding process, EECollab support operational efficiencies (further refine support processes, reporting, automation via new / better bots, etc.), Tableau application support transition and efficiencies. Support Conference Room upgrade project with daily comms, project meeting notes, fb group posting, and overall communication and reporting.About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.