Pharmacy Services Representative (divvyDOSE) - Nashville, TN

divvyDOSE Virtual Career Fair Event, April 8 th , 11:00 AM - 3:00 PM CT - Click Here to Register Now! DivvyDOSE is looking for individuals to join our team of pharmacy technicians working to improve the quality of life for our customers through innovative design and compassionate customer service. A unique opportunity for pharmacy technicians, we're looking for top-tier talent to support our mission. divvyDOSE is a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging. Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if we're being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and comprehensive benefit plan. Vision/Mission: Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence. We're now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your life's best work. (sm) This will be working a day shift between 7AM-9PM. There is flexibility in different shifts available Typical Day:

• Enter data quickly and accurately in multiple systems
• Provide exemplary customer service to all patients and caregivers
• Adjudicate patient claims
• Communicates with doctor offices, pharmacies, and our customers to ensure superior customer service
• Meet metrics daily based on team and business needs
• Maintain updated customer records with strong attention to detail and compliance with HIPAA standards
• Ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment
• Other duties as assigned

• High School Diploma/GED or higher
• Pharmacy Technician license in the state of Tennessee OR willing to obtain during training
• 2+ years of Windows PC applications experience
• You will be asked to perform this role in an office setting or other company location.
• Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

• Call center or customer service experience
• Pharmacy

• Full-time employees receive Sick days, Vacation days, as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.

• For employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing startup, the opportunities for advancement are numerous.

• In our company description, you can tell the divvyTEAM likes to have fun. Company events, pizza days, and wellness challenges maintain our work-hard play-hard culture.