11 Apr
Desktop Support Analyst
Wisconsin, Madison , 53562 Madison USA

Vacancy expired!

Description This Desktop Support Technician role with Robert Half Technology requires a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. In this role, you will work with a company in the Insurance industry. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment can thrive. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is based in the Madison, Wisconsin, area.What you get to do every day- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals- Provide computer desktop support in accordance with established policies and procedures- Resolve computer problems, and give guidance on appropriate action/solutions- Match hardware repairs with the appropriate vendors- Communicate regularly and effectively with ticket submitters Requirements - Experience writing procedure manuals, user instructions, business correspondence, and general report writing- 2+ years of desktop support or other related experience- MS Windows 10 experience desired- Command of Microsoft Office 365- Basic Troubleshooting experience preferred- Proficiency in VM Horizon- Ticketing System experience Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Vacancy expired!


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