11 Apr
Immediate Hiring - Job Opportunity - Incident Manager or NOC Engineer - Moline, IL
Vacancy expired!
Hi Folks, Good Morning! Hope you're doing great I am a Staffing Specialist at Avtech Solutions . I am reaching out to you on an exciting job opportunity with one of our direct clients. Please find the JD below: Position1: Title: Incident Manager Location: Moline IL Duration: Full Time
- Good understanding of ITIL V3 / 2011 framework
- Good Knowledge in Infrastrcuture services
- to have a reasonable understanding of Cost Management principles
- to have practical experience of continuous improvement methods and techniques
- to have a good understanding of statistical and analytical principles and processes
- to have a good understanding of available and emerging IT technologies
- ITIL Expert / Foundation Certification
- Technical Certification in any one or multiple domains (Windows/Unix/Storage/Networking) will be desired
- Experience in Application Specific Monitoring tools
- Be an effective team player and be able to work closely with team members from various locations
- Experience in working with ITSM tools and also working knowledge on ITIL framework
- Be self-starters and actively pursue the best outcome by following up in a timely manner
- Ability to follow processes set in place for the team and execute the same with perfection
- Providing 24-hour, 7-day a week support on a rotational basis;
Vacancy expired!