12 Apr
Customer Service Representative/Policy Administrator
Arizona, Sierra vista , 85635 Sierra vista USA

Vacancy expired!

Mountain Vista Communities, the Fort Huachuca housing management company, is looking for a dependable individual to fill a permanent part-time position as a Customer Service Representative/Policy Administrator. This position would be Monday-Friday from 8am to 2pm and may not exceed 28 hours per week, at $14/hr.

Job Description:

Responsible for assisting On-Post Housing Office with inspections of the property and enforcing policies and regulations throughout our housing area. Creating letters, data entry, filing and other office administrative duties as assigned. The Customer Service Representative must be able to work outdoors often walking the neighborhoods and performing visual inspections. He/She is responsible for accepting new applications for housing and ensuring a completed application packet has been submitted. Candidate must have ability to work in fast-paced team environment with strong organizational skills. He/She must be able to compose effective and informative emails for customer communication.

Required Qualifications:

Must be proficient in Microsoft Word or Google Docs. Experience in Excel and/or Google Sheets preferred.

Must be able to work independently with minimal supervision after initial training period.

Ability to troubleshoot and prioritize work.

Capacity to operate independently and resourcefully, taking initiative and exercising own judgment for majority of work.

Must be able to read and write legibly to complete policy enforcement notices.

Ability to present a professional appearance.

Ability to be outdoors for extended periods of time.

Must have valid driver’s license and reliable transportation.

High school diploma or equivalent.

Must be able to pass drug and background screening.

Effectively present information, and respond to questions from Residents, Supervisors, and other co-workers.

Preferred knowledge of housing specific software, i.e. RealPage.

Must be able to read, write and speak English fluently.

Vacancy expired!


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