Senior Enrollment specialist
Vacancy expired!
NTT Data is assisting our client in their recruiting efforts for this role. This is a temporary to hire opportunity. JOB TITLE: Enrollment AnalystJOB DESCRIPTION:This role is a part of the Group Administration department and reports to the Group Administration Manager. The Enrollment Processor will be responsible for enrollment processing of dedicated accounts, correspondences, administration support, and coordinate inquiries from Clients, Client Services, Associates, and Service Representative. Successful candidates in this role are proactive, self-motivated, and enjoys working in a collaborative team environment.Responsibilities include the ability to manage tasks within client relationships and working to carry out client goals while meeting department goals. Such tasks include:
- Enrollment of employer groups and individual members in health plan benefits
- Servicing multiple clients concurrently, often meeting deadlines
- Review and/or reconciliation of customer bills and invoices
- Record keeping of adds, terms, changes, and bills.
- Liaising with internal teams and colleagues to resolve problems and find solutions.
- Support on all aspects of Commercial health plan and COBRA Administration
- Providing Help Desk Support for Group Administration department as needed or on rotation.
- 2 or more years of experience in healthcare, benefit plans, office administration and service roles
- Bachelor s degree in Healthcare Administration, Business Administration, or related fields
- Proficient in Outlook, Word, Excel
- Advanced Excel expertise is preferred.
- Experience working in the following fields preferred: healthcare, business, or customer service-related fields.
- Experience in leading projects: able to understand complex tasks and streamline workflows.
Vacancy expired!