Intake Clerk

14 Intake Clerk Positions Available-Temporary; 1-3 months

Clerks needed in Hilo and Kona locations

LIHEAP intake workers will assist in the application and eligibility process for the Low Income Home Energy Assistance Program. Work will primarily be performed from one of our offices. Appropriate health and safety measures will be in place to protect employees and clients. Employees will generally work 40 hours per week.

Job Duties and details:

Assisting clients with basic application forms related to LIHEAP

Collecting documentation and determining eligibility

Maintaining customer documentation

Answering telephones and providing information on the LIHEAP program or other Community Action services

Scheduling appointments

Operating office equipment including copier, fax machine, computer, etc.

Qualifications:

Excellent communication, customer service, and time management skills

Must be proficient in data entry and retrieval of client information

Ability to provide services to a wide range of clients

High school diploma or equivalent required

Driver's License preferred

Offer contingent on background screening and drug testing policies

Please visit our website; www.hceoc.net or email your resume to to address provided