14 Apr
System Engineer
Florida, Sarasota-bradenton , 34232 Sarasota-bradenton USA

Vacancy expired!

A fast-paced, dynamic IT consulting company is hiring System Engineers!This Jobot Job is hosted by: Michael DuffyAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $75,000 per year

A bit about us:We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority.

Why join us?
  • Excellent benefits!
  • Long-term growth opportunity!
  • Opportunity for continued education!

Job DetailsBasic Functions:IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on AWS, Microsoft Azure, and VMware.Advanced technical support, design and implementation at the server level: Active Directory, DNS, DHCP, IIS, Exchange, SQL, SharePoint, etc.Advanced technical support, design and implementation at the network level: WAN and LAN connectivity, Switches, Routers, Firewalls, LAN, WAN, TCP/IP, DNS, Latency, VoIP, and QoS and security.Advanced remote access solution implementation and support: VPN, Terminal Services, and Citrix.Engineer and implement system solutions for customers using technologies that meet their needs.Implement and support disaster recovery solutions.System documentation and consulting services to include system reviews and recommendations.Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.Additional Duties and Responsibilities:Improve customer service, perception, and satisfaction.Ability to work in a team and communicate effectively.Assist in resolving escalate service or project issues that cannot be completed within agreed service levels.Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.Develop in-depth knowledge of the service catalog and how it relates to customer's needs.Document internal processes and procedures related to duties and responsibilities.Enter all work as service or project tickets in ConnectWise.Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.Help organically find and grow leads for potential clients.Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industryKnowledge, Skills, and/or Abilities Required:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.Strong knowledge in VMWARE and Private Cloud Storage, Network, and infrastructureInterpersonal skills: such as telephony skills, communication skills, active listening and customer-care.Diagnosis skills of technical issues.Ability to multi-task and adapt to changes quickly.Technical awareness: ability to match resources to technical issues appropriately.Service awareness of all organization's key IT services for which support is being provided.Understanding of support tools, techniques, and how technology is used to provide IT services.Typing skills to ensure quick and accurate entry of service request details.Self-motivated with the ability to work in a fast moving environment.Travel to client's locations as needed (Must have reliable transportation)Benefits:401(k)401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offReferral programVision insuranceSchedule:Monday to FridayOn callOvertimeSupplemental Pay:Bonus payCommission payInterested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Vacancy expired!


Related jobs

Report job