14 Apr
Small & Medium Business Account Manager - West Coast (m/f/d/v)
Vacancy expired!
Job Description
- Acts as the primarycontact for a set of current customer accounts
- Grow your account base by understanding your customer’s needs and further integrate TeamViewer products into their organization
- Provides superior customer service while driving revenue through upsells, add ons, cross selling, and renewals
- Serve as the primary contact and product expert for your assigned accounts
- Proactive outbound communication will be essential to this role
- Maintain a high level of consultative, solution-based selling to upsell and cross-sell additional TeamViewer products to your account base through outbound activities
- Strategically manage your accounts, create account plans, and develop relationships with your customers to make sure expectations are met
- Showcase TeamViewer products to customers through online product demos
- Maintain account records and pipeline projections in CRM tools
- Assist with renewal quotations to retain customers
- Demonstrate deep understanding of your customers’ business practices and how TeamViewer solves their problems
- Meet or exceed your assigned quota and weekly KPIs
Qualifications
- This role will be located in our Atlanta or Tampa office and work with West Coast accounts. The working hours will be 11am-8pm EST.
- Excellent written and verbal communication skills, including presentation skills
- You love to talk to people about their business and are great at developing trust. You are a great listener.
- Minimum of 2 years in technology related sales experience in a B2B environment (SaaS preferred)
- You have a proven record of hitting and exceeding your quota
- Hunter attitude, you enjoy proactive outreach and uncovering customer needs
- Time management- you’d describe yourself as a multi-tasker and great at organization
- Intermediate understanding of both PC and mobile devices
- You’re a pro using the Microsoft Suite of products, and you have experience with CRM tools. Bonus points for Hubspot or Microsoft Dynamics
- Ability to create sales opportunities through proactive outbound contact
- College degree or equivalent experience
Additional Information
- Teams that collaborate and work with each other towards a common goal
- We offer career developmentand a top tier benefits plan including medical, dental, vision, and 401k match
- This position will start remote until our offices reopen due to the pandemic.
- We offer perks like free fruit, drinks and a variety of health and wellbeing activities
- It's all about the team: become part of a community that values respect, support and open feedback
- We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
- We work hard, and play harder! Look forward to company celebrations, team events and other social gathering
- Make a significant contribution to thecompany. TeamViewer is used in space. What else can we achieve with your help?
Vacancy expired!