Product Specialist / Customer Service Rep BMW of Peabody

BMW of Peabody is seeking motivated Customer Service Representatives who are passionate about the BMW brand. We are looking for tech savy individuals looking to build careers in the automotive industry. The "BMW Genius" is specially trained to demonstrate and help get customers familiar with all aspects of their BMW – before, during, and after the purchase.

Recognition, community and transparency are core values that are proudly embraced and we strive to treat every customer and employee like family. We have a "promote from within" philosophy which is why we ensure all of our employees are trained and mentored for success!

This position offers a compensation of $15/hour plus bonuses!

Duties include:

Product presentation and explanation, done by working with Sales Managers to keep clients in the showroom engaged and enthused.

Work with clients in the service drive, i.e. product questions, demonstration of features, and post op of delivery.

Establish ongoing consultative relationship with customer by being available during business hours to answer questions.

Completing sold car deliveries alongside the MINI Motoring Advisors.

Upgrade knowledge of MINI products and services by training on-the-job and participating in educational and development programs on and off site.

Generate goodwill by greeting and serving the customer promptly and courteously.

Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty.

What we can offer you:

Medical, dental, prescription drugs, life insurance, short & long term disability insurance, medical reimbursement plan, dependent care assistance plan, vision, critical care and accident insurance

401(k) eligibility after 90 days, with company Match including a Roth option

2 weeks paid vacation, 5 sick days and we are closed for 7 holidays

Paid training

Awards and TRIPS (Key West is our favorite destination) for personal recognition + performance bonuses for performance, longevity, referrals and contests

Employee discounts

BBQs, cookouts, parties and other fun perks

Smoke Free Campus!

Qualifications

Strong customer service skills

Technologically savvy

Willingness and ability to learn

Motivated and able to perform in a fast paced environment

Desire to grow into a luxury vehicle sales associate

Ability to drive a manual shift - a plus but not required

Clean driving record

To apply, please visit: https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=C9A50CCC4C7FC14B9FBF31239FAF3652#