Customer Relations Specialist - Raynham

If you are an energetic individual, you have a great opportunity to join a successful and growing company!

We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages!

We are currently looking for Full Time Customer Service Representatives in our beautiful location at 240 New State Highway, Raynham, MA.

Description: Completes various office support functions in the day to day retail store operations.

Responsibilities:

Processing cash, check, and credit card payments

Balancing a cash drawer

Applying customers for in-store financing accounts

Quality control checking and editing salespeople's work, as needed

Giving customers receipts and explaining company policies

Checking stock and ETAs on incoming merchandise shipments

Running reports to check on back-ordered goods and orders with balances due on them

Being proactive in informing customers of issues with their orders

Answering incoming calls and directing them to appropriate personnel

Scheduling deliveries

Filing paperwork

Clerking accessories, such as lamps and paintings

Performing all duties in a safe manner and maintaining a neat work area free from potential hazards at all times

Maintaining a professional and courteous manner with all employees, visitors, and/or customers

Adhering to all company policies and procedures

Operating all company equipment in a safe and proper manner

All other duties as assigned

Requirements:

High School diploma

Comfort with computers and data entry

Attention to detail

Ability to interact professionally with the public

Ability to multi-task

Basic math skills

Working weekends

Preferred:

Experience with DOS-based operating systems

Benefits:

Employment benefits including:

Medical

Dental

Vision

Flexible Spending Account

Voluntary disability & life coverage available

Paid sick and vacation time

401K

Employee discount on merchandise

To keep our employees and customers as safe as possible, we require everyone entering the facility to wear mask. We have installed clear plastic barriers in front of our customer service area and supply masks and hand sanitizer.