Systems Engineer

This position is a professional level generalist Systems Engineer that, directly and indirectly, manages the city’s overall technology functions including computer networks, hardware, software, phone, security systems, Wi-Fi, audio/video and other existing and emerging digital, electronic, data and information systems. MAJOR DUTIES

• Works independently and in conjunction with professional third-party consultants and contractors to develop, plan, implement, and support the city’s computer networking system.
• Performs routine system and network maintenance; analyzes logs and usage data; plans computing system upgrades and enhancements; verifies system back-up procedures.
• Serves as the city’s primary technology expert to develop, plan, implement, and support all of the city’s various technology-related needs.
• Interprets, applies, and ensures compliance with federal, state, and local laws, regulations, and policies related to information technology usage.
• Works with city departments to assess and meet their comprehensive computer, networking and technology-related needs.
• Recommends policies, procedures, and standards related to computer usage.
• Gathers and interprets data and prepares reports for the City Manager and Council as requested.
• Ensures the proper allocation of equipment, materials, and other resources for technology-related projects and services.
• Prepares the annual technology budgets and controls the expenditure of approved funds.
• Assists in managing users accesses and network security.
• Assists in maintaining VOIP phone system; sets up users and routes calls.
• Assists in maintaining mobile devices, including phones and tablets.
• Performs related duties.

• Knowledge of network technologies, hardware, and software.
• Knowledge of back-up and recovery systems.
• Knowledge of security principles and practices.
• Knowledge of disaster recovery principles.
• Knowledge of IT hardware and software installation, repair and updating principles.
• Knowledge of personnel management principles and practices.
• Skill in problem solving.
• Skill in prioritizing and planning.
• Skill in interpersonal relations.
• Skill in oral and written communication.

• The work consists of varied management, supervisory, and technical duties. The variety of systems to be managed contributes to the complexity of the position.
• The purpose of this position is to manage the city’s information technology functions. Successful performance helps ensure the efficiency and effectiveness of city operations.

• Contacts are typically with coworkers, other city personnel, elected and appointed officials, vendors, contractors, representatives of other organizations, and the general public.
• Contacts are typically to exchange information, motivate persons, negotiate matters, resolve problems, and provide services.

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
• The work is typically performed in an office or computer room.

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to require three to five years of related experience.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.