15 Apr
Customer Service/Office
Ohio, Youngstown , 44501 Youngstown USA

Vacancy expired!

Office Manager Job Description

General Job Description: The Office Manager is the backbone of each Window Town location. He/She is the face of the company and the first person each of our customer’s interacts with.

Major Duties and Responsibilities:

Handling Inbound Customer Phone Calls and Scheduling Estimates, Installations, and Service Calls

Verifying Documentation and Document Processing in Software System for Sales, Installations, and Service Contracts

Ordering of Installation Materials and Office Supplies

Making Bank Deposits

Confirmations of Window Orders

Work Diligently to Schedule Internet Leads by making multiple calls and not giving up

Documentation of all verbal and written correspondence with customers in software system Notes/History

Minor Duties and Responsibilities:

Light Cleaning of Office and Showroom areas

Other Duties as assigned by Manager

Qualifications for the Job:

Valid Driver’s License and Reliable Transportation to and from Work and for Bank Deposits

High School Diploma or GED

Key Skills & Competencies:

Self Starter able to work without supervision and in a solitary environment

Positive Attitude and Aptitude to Handle Customer Service and Complaints

Proficiency in using Internet, Windows, Scanning, Copying, and using Word Processing and Spreadsheet Software

High attention to detail to observe and correct inaccuracies in documentation

Starting Pay:

Office Manager pay begins at $15 per hour and can increase depending on experience and skills.

Email resume and salary requirements in confidence.

Vacancy expired!


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