16 Apr
Field Support Tech
Vacancy expired!
This is a contract to hire opportunity with an awesome company! They are looking for a Field Technician to go to their different locations about 60% of the time and support their Help Desk team the remaining time. Duties include Laptop imaging, set up computers, trouble shooting etc.
- Answer Help Desk calls and emails
- Complete Tickets through Ticketing System
- Work with Windows 7 & 10
- Support Microsoft Suite Applications (Word, Excel, Outlook, etc.)
- Utilize Office 365
- Troubleshoot devices
- Visit locations as necessary ( Maybe 60%)
- Must know basic Network connectivity like how Windows 10 prints. Understand basic configuration between a windows 10 device. Solve problems like a printer not printing. Troubleshooting MS Office and Windows both hardware and applications
- Know how to ping a server or device.
- Basic trouble shooting skills in MS Office to windows both H/W and S/W - windows applications
- Great customer service
Vacancy expired!