16 Apr
Sr. Information Systems Specialist
District of Columbia, Washington 00000 Washington USA

Vacancy expired!

Title:

Senior Information System Specialist

Location: Remote thru COVID-19 (Washington DC)

Duration: 8 Months

Rate: To be discussed (No vendors)

Client: Federal Government Agency

Clearance: Secret or above

ship Required and must be able to pass a full background check

This position may require occasional weekend, and/or overtime work.The Sr. Information Systems Specialist shall support a variety of technologies and software, and provide desktop support to supplement the current team of technicians supporting a user base of approximately 500 users, most of which are co-located in Washington, D.C. The candidate should demonstrate strong technical knowledge and experience with Office 365, Active Directory, Desktops/Laptops/Tablets, and iPhones. The successful candidate will be expected to interface with internal customers and various technical support teams. The demonstrated ability to provide excellent customer service, and follow standard operating procedures and processes is essential.

Requirements:
  • At least seven (7) years of experience in providing helpdesk/desktop support in Microsoft windows environment.
  • At least seven (7) years of experience in troubleshooting (i.e., resolving problems with software, hardware, configurations, etc.).
  • Shall be customer service oriented and self-motivated.
  • Demonstrated analytical and problem-solving skills.
  • Strong interpersonal and communication skills who can work with people at various levels of the organization.
  • Experiences in using remote support tools to troubleshoot and assist users, Bomgar will be a plus.
  • Knowledge of iPhone smart phone support and administration.
  • Experiences with AV and conference room supports.
  • Experiences with PowerShell scripting and data analytics software will be a plus.
  • Strong interpersonal and communication skills who can work with people at various levels of the organization.
  • The work location is Washington D.C. and is currently a telecommuting position, with on-site availability being required at some frequency once it is safe to do so.
  • The candidate will be working full-time, 8 hours per day or 40 hours per week.
  • This position may require occasional weekend, and/or overtime work.

About IT Data:Since 2005, IT Data Solutions has been providing focused management consulting services specializing in Information Technology (IT) solutions and tools for large private and public sector clients. We specialize in Advisory, Analytics, Audio/Video Design and Implementation, Augmented/Virtual Reality, Cybersecurity, Human Capital Solutions, Managed Services, and Robotic Process Automation (RPA). We turn big data into actionable intelligence to help reach your mission objectives. Our IT data solutions help you to increase efficiencies, reduce costs, and streamline processes.We are an Equal Opportunity Employer.

Vacancy expired!


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