17 Apr
Customer Service Representative
Wisconsin, Kenosha-racine , 53401 Kenosha-racine USA

Vacancy expired!

Re-Bath is the premier bathroom remodeling franchise in the United States. Modern Re-Bath is a family business with years of experience in the Remodeling Industry. Modern Re-Bath is seeking a Full-Time Customer Service Representative for our growing team.

This position is responsible for qualifying and setting appointments with incoming calls/showroom visits and coordinating in home visits by our Design Consultants.

Duties and Responsibilities will include:

Answering incoming calls, qualifying them, and assigning them to the appropriate Design Consultant

Perform 20-40 outbound calls daily on average

Coordinate appointment scheduling, changes and cancellations

Relaying accurate information to Design Consultants, ensuing a quality customer experience

Be professional and establish customer rapport

Respond to customer requests, and resolving issues

Do follow up calls with clients

Greet and Assist customers in the showroom

Assist in scheduling installations with the customer as needed

Perform other related duties as assigned by your supervisor

Requirements:

Hours for this position are 9:00a.m. – 5:30 p.m. Monday thru Thursday, Friday 9:00 – 1:00, and Saturday 9:00 – 1:00. Please do not apply if you can’t work these hours.

Occasional weekend hours may be needed for a home show or event

Must have Customer Service Experience and be Self-Motivated

Must have a Growth Mindset

Personable and professional phone voice.

Must be able to multi-task and be detail oriented

Must be able to handle a high call volume

Strong verbal and written communications

Willing to work a flexible schedule

Able to pass a drug screen and background

Must be willing to learn the Re-Bath CRM program. Salesforce experience is preferred.

High School Diploma or GED required

Hourly Wage

If you are interested in this position please send us your resume. We would love to talk to you about an opportunity with our growing company!

Job Type: Full-time

Vacancy expired!


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