Patient Account Representative - Wasilla, AK
Vacancy expired!
Orthopedic Physicians Alaska seeks a highly skilled, dedicated and professional Financial Counselor to join our rapidly growing and dynamic team. We provide work life balance, competitive salaries and comprehensive medical, dental, FSA, life and disability insurance, as well as profit sharing, 401k, and paid time off starting at three (3) weeks/year.
Learn more About Orthopedic Physicians Alaska at www.OPAlaska.com.
CLICK HERE to apply for this position!
Ideal attributes
Works as a team player and is committed to compassionate patient care
Strong communication and interpersonal skills and an investigative nature
Self-starter who embraces professionalism and learning
Efficient, accurate and detail oriented
Representative duties
Provide outstanding customer service to all patients
Answer patient calls regarding account questions, concerns or complaint
Answer insurance and billing questions for patients and the staff
Advise and explain insurance coverage, co-pays, and deductibles to patients
Work with patients and insurance companies to resolve balances
Review and appeal insurance denials
Review and submit corrected claims
Review and process both patient and insurance company overpayments
Initiate collection actions when necessary
Knowledge and skill requirements
Knowledge of CPT and ICD-9/10 coding
Knowledge and understanding of billing procedures
Knowledge and understanding of HIPAA rules and regulations
Able to understand and explain EOBs
Knowledge of primary and secondary coordination of benefits
Able to work in an integrated team that includes posting, collections and pre-certification
Required qualifications
Two (2) years medical office experience
High school diploma or equivalent
Preferred (in addition to required) qualifications
Two (2) years medical office experience in an orthopedic clinic
CPC certification from an accredited coding institution
Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.
CLICK HERE to apply for this position!
Vacancy expired!