Transit Operator

Mountain Line wants you to come drive our buses!

Have a current class A or B CDL with a passenger endorsement and no airbrake restriction.

Starting wage: $18.06 hourly

Variable to start, then Full time with benefits, upon successful completion of training program.

Closing date: Tuesday, April 20, 2021 at 5 pm.

Mountain Line does require an online application.

Please see our website "www.mountainline.az.gov/jobs" for full job description and to apply.

Job Purpose of a Transit Operator

Transit Operators are the company’s ambassadors reflecting our values and guiding principles, transporting customers in a safe, timely manner to their destination within the City of Flagstaff. Operator staff have a profound understanding of the following: streets and common destinations to aid in trip planning, ability to schedule pick up/drop off of on demand passengers, transportation equipment, safety checks, and DOT requirements as a function of operating on city streets. Staff is charged with safe vehicle operations and interacting with customers in an often-fast paced environment. Staff will utilize excellent communication skills, both written and oral, customer service, and decision making skills to operate efficiently and adhere to a strict routing timetable.

Essential Functions & Responsibilities

 Act as an Operator for both bus and paratransit services

 Performs pre-trip and post-trip inspections to ensure equipment is mechanically sound and completes all

documentation as required

 Maintains knowledge of and adherence with all Mountain Line policies, procedures, and safety requirements

 Responsible for safe operation of transit vehicles and adherence to traffic regulations

 Provides safe, timely and courteous service to all Mountain Line passengers particularly those with mobility

challenges

 Engage and support a culture of workplace safety

 Responsible for operation of transit vehicles in inclement weather safely, while adhering to all regulations

including FTA, ADA, and traffic laws

 Prepares accurate, respectful, timely, and legible documentation when needed, including but not limited to

accident and incident reports

 Responsible for honest, accurate, respectful, and trustworthy communication with passengers and co-workers

 Provides exceptional customer service to all Mountain Line passengers in accordance with Mission and Vision.

 Maintains a professional company image, while working in cooperation with City of Flagstaff and Coconino County representatives

 Treat everyone with respect

 Be trustworthy and dependable

 Put the customer first

 Strive for continuous improvement in all we do

 Show initiative, imagination, and creativity

 View risks as opportunities

 Be environmental stewards

 Collaborate to enhance service delivery

 Be fiscally responsible and responsive to changing demographics

 Attend scheduled trainings and meetings as a component of the Transit Operator position.

 Understanding of current passes and fares, assist customers with paper fare solution

 Assist with passenger questions concerning pass operations, changing policies, and riding procedures.

 May perform on the job training for new operators

Mountain Line is an equal employment opportunity employer.

www.mountainline.az.gov/jobs" for full job description and to apply.