Student Housing Community Manager
Vacancy expired!
United Development Group, Inc. is looking to hire an extraordinary individual to manage our 48+ unit student/conventional community with a total by the bed count of 70+, located in beautiful Fresno, California.
This key management position will be responsible for the following:
- Supervising Team to ensure community is maintained to standards compatible with company's policies & procedures, compliance with fair housing and all applicable laws, and maximizing occupancy and NOI.
- Maintain constant knowledge of market conditions and competition in the surrounding communities to better maximize revenue.
- Provide excellent customer service while maintaining the highest standards for resident service.
The qualified candidate must be committed to providing above average results on a daily basis and will possess the following:
- 5+ years of related multi-family property management experience (50+ units or more);
- Knowledge of Fair Housing and Fair Credit Reporting Act;
- Professional attitude and communication skills
- Exceptional attention to detail and ability to process error-free work product;
- A positive and enthusiastic personality with a "can-do" attitude;
Duties & Responsibilities
Complete weekly/daily office & maintenance staff schedules and assignments
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary
Ensure staff compliance and consistency with Company policies and procedures
Achieve highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
Develop yearly operating budgets/forecasts
Monitor the timely receipt and reconciliation of deposits, rent collections and charges to ensure submitted on a timely basis
Monitor the timely receipt, reconciliation and coding of all vendor invoices
Develop yearly marketing plan and utilize marketing strategies & systems
Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases and reporting systems are accurate and up to date
Develop and implement resident retention programs (i.e. resident functions, special promotions, monthly newsletter, etc.)
Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Maintain property appearance and ensure repairs are noted and completed on timely basis (this requires regular property inspections and tours)
Monitor maintenance, construction, and rehabilitation activities to ensure quality
Education/Experience
High School Diploma or Equivalent; Bachelor’s degree preferred or 4 years’ experience in student housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
Ability to understand and perform all on-site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Team Member Benefits
Health
· Medical
The majority of each Team Member’s medical insurance premium is paid by UDGI. Many plans with various deductibles are offered For example, our Team Member’s total contribution is $20 a per pay period for Kaiser Medical Insurance $20 deductible plan. If a Team Member chooses to insure dependents, they are responsible for the full dependent premiums.
· Vision
Team Members are offered the freedom & flexibility to use the vision provider of choice when enrolled in our Vision plan.
· Dental
UDGI is proud to offer Team Members a choice between two different dental plans; HMO or PPO dental insurance. Half of the HMO premiums contributed by UDGI.
Financial
· 401(k) Retirement Plan
Our competitive 401(k) retirement plan includes immediate eligibility for deferrals, a generous 4 % match and investment options offered by Vanguard.
· First Time Home Buyers Program
UDGI offers team members with at least 1 year of tenure $10,000 to purchase their first home. Half of this amount is repaid over 3 years and the other half is forgiven over the same time-period.
· Flexible Spending Account
A Flexible Spending Account (FSA) is offered for unreimbursed medical services, supplies and daycare expenses. This account is funded by pre-tax Team Member deferrals and is administered by Paychex.
· Voluntary Insurance Programs
UGDI offers programs to insure for various risks including supplemental income, long-term care, cancer, life and more.
Giving Back
Giving of talent, time and treasure to the community is an integral part of our culture. UDGI supports our Team Members through our charitable foundation, Del Corazon, meaning “from the heart”.
· Team Members may take 1 paid, 8-hour day per quarter to volunteer at the charitable organization of their choosing.
· Del Corazon will match Team Member’s qualified charitable cash gifts up to $500 per year.
· Each office is encouraged to adopt a local charity which Del Corazon will participate in providing support.
Time Off
· Paid Time Off
Team Members are eligible for paid vacation days and sick time.
· Paid Company Holidays
UDGI observes seven paid holidays.
Training
· Internal Training Programs
We believe in the development and success of our Team Members. We identify the skills and knowledge which Team Members need to succeed in their jobs and in life and we offer targeted training programs to help prepare for the future.
Incentives
· Bonuses
Our company offers a wide variety of incentive bonuses which recognize achievement and reward success.
o All Team Members are eligible to receive quarterly and annual bonuses for Exceeding Expectations and Mad Genius ($500 quarterly and $2,000 annually for each award). Candidates are self-nominated or nominated by their peers. Winners are selected by the Selection Committee.
o Performance based on results (Monthly, Quarterly & Annually)
o Holiday
o Anniversary- Loyalty is another attribute that is rewarded at UDGI. Annual anniversary bonuses ranging from $150 to $1,000 are awarded for tenure commencing after 3 years of service.
· Team Member Referrals
We encourage all Team Members to refer brilliant individuals who will fit in the UDGI culture. A $1,000 incentive is paid for all referrals, half at hire date and half at the new Team Member’s 90-day anniversary.
· Recognition Programs
At UDGI, we show Team Members our appreciation and recognize their time and effort. We frequently celebrate milestones.
· Company Events
Celebrating our good fortune is a big part of our culture! Our company events acknowledge the contributions and success of our stake holders including Team Members and vendors.
Job Type: Full-time
Vacancy expired!