Service Advisor
Vacancy expired!
Our Goal at Loveland Ford is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.
WE OFFER:
Pay based on experience
Medical & Dental, Eye Insurance partially paid for by dealership
Paid Vacation
Closed Sundays
Great Work Environment
Wonderful Culture
RESPONSIBILITIES:
Perform work specified on the repair order with efficiency and in accordance with dealership policies
Test components and systems, using diagnostic tools and special service equipment; test drive vehicles
Diagnose, maintain, and repair vehicle automotive systems
Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Complete online multi-point inspection report
Execute repairs under warranty to manufacturer specifications
REQUIREMENTS:
Are a fast learner
Have excellent written and verbal communication skills
Have excellent customer service skills
Are a team player
Are computer literate
Have a valid driver’s license
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
ADP computer experience a plus
Click here to apply: https://careers.hireology.com/lovelandfordlincoln/520856/description?ref=craigslist.com&utmcampaign=Application%20sent%20emails&utmsource=SendGrid&utmmedium=email
Vacancy expired!