Answering Service Agent

If you are a people person and enjoy speaking on the phone, we want to hear from you! We come to work every day to offer amazing customer service. This helps us make our clients look like rock-stars to their customers.

AnswerAide provides a professional answering service 24/7 that helps our customers communicate better with their clients and run their business more efficiently.

This position has the potential of becoming remote after 2 months of training. If interested, after 90 days, you will be eligible for full-time, which includes benefits.

Job Description

Receiving inbound calls

Placing outbound calls

Actively listening to the caller while taking accurate notes

Transferring calls

Scheduling appointments

Collect and qualify lead information

Process orders

Process payments

Take detailed notes and messages

Job Requirements

Ability to type 45+ words per minute

Excellent communication skills, written and verbal

Excellent grammar and spelling

Have an upbeat, enthusiastic, and friendly personality

Positive and upbeat personality

Fast thinker

Team player

A professional and clear speaking voice on the phone

Strong customer service skills

Ability to multi-task

Computer literate

Ability to follow instructions

Bilingual is a plus

You must have an energetic, positive, and friendly attitude

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://www.applicantpro.com/openings/answeraide/jobs/1737787-517039