Production Support Manager

Our client is seeking a Production support Manager at Auburn Hills- MI. This would be initial Remote. Experienced Production Support Manager in Asset Management industry with a strong understanding of trade life cycleExperience with leading a teamDrive incident management calls, coordinate user communications during production outagesStrong ownership mentality with a focus on customer satisfaction.Be able to easily communicate with Traders/Portfolio Managers/Compliance/Risk users to discuss their issues and work through to a resolutionSolid track record in an operational/support role, understands incident/problem/change management and how to drive stability across organizations.Hands-on professional to manage a growing technical production support team