Collections Customer Service

Boutique Merchant Cash Advance Company seeks experienced collections representative.

We are a small company in business for 5 years. We provide cash advances to small and mid sized businesses looking for short term capital.

Duties and Responsibilities

Responsible for collection and reconciliation of customer accounts.

Monitor customer accounts for past due balances.

Contact customers via phone and email to inform them of past due amounts.

Provide customer service regarding collection issues, and resolve other discrepancies.

Negotiate repayments, assist legal in obtaining notarized affidavits.

Obtain and update customer contact information in CRM system.

Keep accurate and up to date records on collection activity for all customers.

Other duties as assigned.

Requirements

Proficient in Microsoft Office applications, a plus would be Salesforce exposure.

Must be able to pull and analyze reports.

Excellent written and verbal communication skills.

Ability to work independently with minimum supervision.

Strong research skills.

Excellent analytical skills.

You are a team player. You take your work very seriously.

You are dedicated and reliable, high energy, and a self-starter

You get things done

We are ready to take our company to the next level and you would be a big part of that mission.

Work may consist of a combination of remote/office in the short term, therefore you must have a high speed internet connection.

Pay is negotiable based on experience and we will be offering benefits in the future.

Background check will be completed prior to employment.

We are an equal opportunity employer.

We also observe Jewish holidays and work restrictions.

Please respond with resume and note to why you would be a good fit.

No Agencies please.