Call Center Representative
Vacancy expired!
Triple H Insulation, Heating & Cooling has been a certified women-owned and operated home performance company providing expert energy-saving insulation and HVAC solutions to Nassau & Suffolk Counties since 1999! We are looking for a Call Center Representative to join our growing team. Our purpose is to make Long Island homes more comfortable and efficient by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At Triple H Insulation, Heating & Cooling we want our employees to know that they are the most valuable part of our business and will experience success in their role and have opportunities for advancement.
What We Would Provide You:
A trusting, respectful, and fun culture
The best tools and training to get the job done the right way
We are a Gold Star Home Performance Contractor from the Building Performance Institute (BPI)
Opportunities for professional growth
What You Would Do:
Represent us by answering calls, setting service and sales appointments, and following up with customers that have not signed contracts. We pay an incentive for every appointment set and a commission for projects sold on the appointments you set from customers that did not sign contracts originally.
Keep customer records and database current
Communicate with customers to ensure their satisfaction with our work
Provide customers with a remarkable experience
What We Need for this Role:
Experience in the customer service field
Exceptional telephone and interpersonal skills, friendly and mature.
Proficiency in computer programs, email, and multi-line telephone system
A reliable, mature, well spoken, responsible, enthusiastic individual
Training provided.
Work Schedule
Monday - Friday part time or full time
$15.00 – 18.00 per hour, based on experience.
Vacancy expired!