20 Apr
Customer Service Representative I
New York, Syracuse , 13201 Syracuse USA

Vacancy expired!

IAA, Inc. is seeking a Customer Service Representative I to join our team in Cicero, NY.

IAA, certified as a Great Place to Work®, is a leading global marketplace connecting vehicle buyers and sellers. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. Headquartered near Chicago in Westchester, Illinois, IAA has nearly 3,600talented employees andmore than200 facilities throughout the U.S., Canada and the United Kingdom.

Responsibilities include (but are not limited to the following):

The Customer Service Representative addresses all customer inquiries under the direction of the Office Supervisor, including all clerical duties needed in the office

Provide a variety of customer support services through the mail, telephone, and direct personal contact

Process orders and assignments

Enter data into computer system

Reference pricing and delivery information

Perform word processing assignments, filing and related clerical duties

Respond to customer questions, complaints and requests

Set up new records and maintain existing records

Perform word processing assignments, filing and related clerical duties

Process all necessary paperwork in preparation for auction day, securing necessary approvals

Performs other duties as assigned

Minimum Requirements:

Able to communicate effectively with customers

Ability to function well as part of a team

Basic computer skills

Time management skills

Positive attitude

Ability to work independently

Clear communication skills

Professional and clean appearance

Educational/Certification Requirements:

High School diploma or equivalent experience preferred

0-2 years’ previous work experience

In return for your excellent skills and abilities, we offer a benefits package including: health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.

IAA is committed to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status.

IAA is a drug-free workplace. EEOE

Please contact the Recruiter for questions or to schedule an interview:

Deborah Young

Office: 708-492-7053

Vacancy expired!


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