Customer Service Representative I
Vacancy expired!
IAA, Inc. is seeking a Customer Service Representative I to join our team in Cicero, NY.
IAA, certified as a Great Place to Work®, is a leading global marketplace connecting vehicle buyers and sellers. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. Headquartered near Chicago in Westchester, Illinois, IAA has nearly 3,600talented employees andmore than200 facilities throughout the U.S., Canada and the United Kingdom.
Responsibilities include (but are not limited to the following):
The Customer Service Representative addresses all customer inquiries under the direction of the Office Supervisor, including all clerical duties needed in the office
Provide a variety of customer support services through the mail, telephone, and direct personal contact
Process orders and assignments
Enter data into computer system
Reference pricing and delivery information
Perform word processing assignments, filing and related clerical duties
Respond to customer questions, complaints and requests
Set up new records and maintain existing records
Perform word processing assignments, filing and related clerical duties
Process all necessary paperwork in preparation for auction day, securing necessary approvals
Performs other duties as assigned
Minimum Requirements:
Able to communicate effectively with customers
Ability to function well as part of a team
Basic computer skills
Time management skills
Positive attitude
Ability to work independently
Clear communication skills
Professional and clean appearance
Educational/Certification Requirements:
High School diploma or equivalent experience preferred
0-2 years’ previous work experience
In return for your excellent skills and abilities, we offer a benefits package including: health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.
IAA is committed to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status.
IAA is a drug-free workplace. EEOE
Please contact the Recruiter for questions or to schedule an interview:
Deborah Young
Office: 708-492-7053
Vacancy expired!