21 Apr
User Experience Designer
California, Sanfrancisco , 94101 Sanfrancisco USA

Vacancy expired!


  • 3+ years of experience in experience design
  • Demonstrated experience in research - interviews, ethnography, user testing, etc.
  • Strong skills in prototyping and design software, as well as communication software such as Powerpoint. Figma experience a plus.
  • Skilled in human-centered design methods and practice.
  • Demonstrated experience and interest in presenting design-related information to a variety of internal and external audiences.
  • A history of delivering products and platforms that succeed in the marketplace.
  • Strong preference for candidates with Salesforce or other internal agent-facing UI experience.
  • Requirements
    • Transfer understanding of user needs and workflows to propose enhancements to company products.
    • Collaborate with product team(s) in the production of white papers, pitch decks, demonstration examples, and other technical collateral required for product introductions and ongoing marketing.
    • Design and evaluate alternative solutions to choose the best approach.
    • Visualize and prototype an intended solution.
    • Meet and collaborate with customers and development partners to validate conceptual designs.
    • Rapidly prototype and iterate based on customer feedback.
    • Assist in the coordination and facilitation of usability tests, analytics and other target user research with project partners to validate existing and future feature design (including prototype testing).
    • Compose technical and highly detailed documents using text, diagrams, illustrations, and/or prototypes to support the implementation of design proposals.
    • Deliver design documentation for use by a wide range of audiences including Software Development, Test Development, Technical Publications, and Support.
    • Review feature implementation, test plans and documentation to ensure accuracy of desired application results.
    • Facilitate presentations and discussions with users, developers, and product managers to drive resolution on proposed features and functionality.
    • Partner with the development team to drive successful implementation of the user experience design specifications.
    • Train other internal company stakeholders on new workflows and functionality after appropriate scoping and development milestones are met.
    • Work across the company to drive design cohesion and platform adoption.
    • Show design thought leadership by regularly presenting inside and outside the organization.

    Vacancy expired!


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