21 Apr
Functional Project Manager-Customer Service
Vacancy expired!
Red Oak Technology is seeking a
Functional Project Manager for our high tech giant client located in Pleasanton, CA for a Contract to Hire position. Responsibilities:- The Project Manager is responsible for the direction, coordination, implementation, executive, control and completion of project, while remaining aligned with strategy, commitments and goals for the Customer Service Division.
- Responsible for Scrum meetings, standups and sprints
- Create & manage project plans
- Align project objectives with company goals, and make sure project team is clear on objectives
- Help define project scope, goals and deliverables
- Define tasks and required resources
- Collect and manage project team in Customer Service
- Help project team with the design and development tasks
- Manage budget(s)
- Work multiple projects simultaneously
- Manage all documentation
- Monitor and report on project progress
- Present to stakeholders reports on progress as well as problems and solutions
- Implement and manage change when necessary to meet project outputs
- Evaluate and assess result of project
- Bachelors degree in related field
- Theoretical and practical project management knowledge
- Experience with Jira and Confluence
- Experienced with Agile methodologies
- Retail experience is a plus
- Customer-focused mindset
- Extremely collaborative attitude
- Proficiency in project management software tools, Microsoft Project, Conquest, etc
- Critical thinking and problem solving
- Great communications skills, with team and stakeholders, outside vendors and different orgs
- Excellent decision-making and leadership capabilities
- Conflict resolution experience
- Adaptability
Vacancy expired!