21 Apr
Functional Project Manager-Customer Service
California, Pleasanton , 94566 Pleasanton USA

Vacancy expired!

Red Oak Technology is seeking a

Functional Project Manager for our high tech giant client located in

Pleasanton, CA for a

Contract to Hire position.

Responsibilities:
  • The Project Manager is responsible for the direction, coordination, implementation, executive, control and completion of project, while remaining aligned with strategy, commitments and goals for the Customer Service Division.
  • Responsible for Scrum meetings, standups and sprints
  • Create & manage project plans
  • Align project objectives with company goals, and make sure project team is clear on objectives
  • Help define project scope, goals and deliverables
  • Define tasks and required resources
  • Collect and manage project team in Customer Service
  • Help project team with the design and development tasks
  • Manage budget(s)
  • Work multiple projects simultaneously
  • Manage all documentation
  • Monitor and report on project progress
  • Present to stakeholders reports on progress as well as problems and solutions
  • Implement and manage change when necessary to meet project outputs
  • Evaluate and assess result of project

Qualifications:
  • Bachelors degree in related field
  • Theoretical and practical project management knowledge
  • Experience with Jira and Confluence
  • Experienced with Agile methodologies
  • Retail experience is a plus
  • Customer-focused mindset
  • Extremely collaborative attitude
  • Proficiency in project management software tools, Microsoft Project, Conquest, etc
  • Critical thinking and problem solving
  • Great communications skills, with team and stakeholders, outside vendors and different orgs
  • Excellent decision-making and leadership capabilities
  • Conflict resolution experience
  • Adaptability

Vacancy expired!


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