21 Apr
Project/ Program Management - Program Manager I
California, Menlopark , 94025 Menlopark USA

Vacancy expired!

and those authorized to work in the U.S. can be considered as W2 candidates. Title: Project/Program Management - Program Manager IStart/End Dates: 4/26/2021 - 4/25/2022Location: Menlo Park, CADescription:ACTUAL TITLE: TECHNICAL SUPPORTSurvey Platform Technical Support & Operation Management 70%:Work closely with survey platform tool users, Client employees and teams, from all family of apps.Troubleshoot issues and triage operational and technical needs coming from survey platform tool usersInvestigate, debug and fix technical issues in survey toolsWork closely with survey platform engineers and XFN partnersTake on operational tasks for recurring and one-time team projectsInformation Management 30%:Manage and update information sourcesSchedule survey tool user trainingMinimum Qualifications:BA/BS Degree3+ years of technical project/program management experience2+ years of administrative or project management experienceExperience working with data and writing SQL queriesTrack record of operating independently, being detail-oriented, and delivering results in a highly organized mannerExperience understanding user needs, gathering requirements, and crafting solutionsAbility to communicate well to a variety of audiences from engineers, to researchersTrack record of building cross-functional relationshipsPreferred Qualifications:Experience working with UX Research and/or survey tools, with UX Research Methodologies, and Research Tools

Vacancy expired!


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