21 Apr
Desktop Support Technician II - A+, SCCM
California, Chino , 91710 Chino USA

Vacancy expired!

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. For this Desktop Support Tech position, we re seeking candidates with SCCM Remote Desktop experience and A+ certification. Mac support experience is preferred, and Dell or Lenovo certifications will be considered a plus. Overview:

  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
  • Support mobile users for network access, email support, and troubleshooting
  • Manage IT inventory / assets
  • Customize communication, instructions, and product knowledge to the level of the individual
  • Determine the most cost-effective repair to minimize customer downtime
  • Prepare reports for analysis
Qualifications:
  • 2+ years of related tech support experience
  • Mac experience strongly preferred
  • CompTIA A+ certification required
  • Dell and/or Lenovo laptop & desktop certifications a plus
  • Windows OS knowledge (Windows 7, Windows 8.x, and Windows 10)
  • Microsoft Office 2007 to 2016 and Office 365
  • Ability to support Outlook client
  • Ability to use SCCM Remote Desktop to deploy images to clients' desktops and laptops
  • Desktop and laptop hardware knowledge
  • Ability to transform technical IT language into terms everyone understands
  • Relatable with customers and impeccable with follow-through
  • Not intimidated by problems you ve never seen before - confidence is key!
  • Hungry to work hard and hungry to grow your career!
  • Associate degree preferred
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

Vacancy expired!


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