Service Desk Software Analyst

Location: Torrance, CA Description: Our client is currently seeking a Service Desk Software Analyst in Torrance This job will have the following responsibilities:

• This person will be responsible for ongoing daily support of our legacy and enterprise applications across the enterprise. In addition to day-to-day support, contribute to knowledge base, system documentation, and help train users.

• Proven experience as an application support technician
• Strong customer service and problem-solving skills are required.
• Ability to diagnose and resolve technical issue
• Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time
• A bachelor's degree from an accredited four-year university in computer science, engineering, or equivalent work experience
• Two years of full-time paid experience in application support
• Dynamics AX/365 Finance and Operations experience is a plus
• Communicate effectively, both verbally and in writing