21 Apr
Sr Program Manager- Uber Eats Sales Solutions
California, Sanfrancisco , 94103 Sanfrancisco USA

Vacancy expired!

About the RoleThe Uber IT Engineering team plays a critical role executing high-impact org-wide initiatives and continuously improving processes to increase the effectiveness of our products, operations and engineering organizations.A Senior Technical Program Manager (TPM) in this role will structure and drive large complex cross-team technical initiatives for the company's customer experience spanning across the sales process, onboarding and retention/renewal, & support activities. Specifically, the Sr. TPM will be responsible for the problem space, work closely with engineering/security leads to conceptualize solutions, organize/align multiple engineering teams for delivery, and drive execution. She/he will look for ways to standardize, ensure execution is efficient and consistent, and set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks, and communicating status to upper management and project stakeholders. The Sr. TPM will intrinsically act as a mentor to engage and energize the engineering teams to achieve ambitious, time bound goals.
  • Lead complex and large scale cross-team, cross-functional initiatives
  • Partner with engineering managers and engineers to estimate work efforts, define landmarks, and run resources
  • Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issues, and provide support to teams balancing challenging priorities. Get results proactively.
  • Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective.

Basic Qualifications
  • 7+ years as a Program Manager or Engineering Manager focusing on IT/Enterprise systems supporting Sales, Sales Operations, and Customer Success initiatives
  • Strong technical implementation experience in Salesforce, Sales Cloud, or Service Cloud
  • Excellent written and verbal communication skills including ability to deliver program status, roadmaps, business outcomes & impacts, and metrics.
  • Strong organizational skills to handle multiple, ambitious priorities simultaneously.
  • Strong analytical skills with track record of to using objective data and metrics to back up assumptions, recommendations, and decisions

Preferred Qualifications
  • Ability to influence, empower, and align people across a broad variety of job functions through your relationships. Engineers enjoy working closely with you
  • PMP & Agile certifications
  • Implementation experience with DocuSign CLM, Xactly Sales Compensation implementation
  • Proficiency in JIRA, Docusign CLM and SOX, GDPR, and compliance
  • Strong technical implementation experience in CRM solutions optimizing sales processes: Opportunity Management, Contract Management and Sales Compensation

Vacancy expired!

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