Have Fantastic People Skills | Customer Service Position | Entry Level

Job Description

This Role is not Remote

We are actively looking for an individual who is competitive, self-driven, and eager to really grow in their next position. We promote an amazing team culture that sets us apart from all companies, giving our employees numerous growth and leadership opportunities. Our Customer Service Representative is in charge of becoming the direct link between the brand and its consumer base, drawing in individuals of all backgrounds to become loyal brand enthusiasts.

• Work alongside well-known companies and brands

• Learn the consulting and acquisition process taking place for all stakeholders

• Expand your career with Rochester’s fastest-growing elite marketing strategy firm!

Qualifications:

• Can handle multiple tasks in a fast-paced work environment

• Hard worker and natural leader

• 1-2 years of experience

• Degree educated

• Prior customer service, sales, or media experience preferred

• Excellent student mentality and eager to advance quicker than others

• Is a local or resides around the Houston area

Candidates from the following backgrounds are encouraged to apply: customer service, ticket sales, radio sales, client relations, management, etc.

Day-to-Day Tasks:

• Integrate public relations and communications with sales to create personalized brand experiences

• Quickly assess and resolve issues for both the consumers and clients.

• Lead one of our client accounts, working with strategic marketing and sales professionals

• Identify consumer's needs, wants, and purchase trends in given areas.

• Engage with program users daily to increase the effectiveness of the productivity of the department

• Assists in the determination of goals and priorities with team, clients, or project management sponsors.

• Build sustainable relationships with potential leads through personalized interactions

• Generate long-term leads through exciting personalized interactions

• Manage multiple consumer accounts and ensure there is loyalty

• Constantly engage and challenge your skills to quickly professionally develop.

• Adapt to new markets and audiences, understanding completely how the consumers behave

• Train and develop others on successful systems

• Handle other tasks as assigned

By working face-to-face, our customers have the ability to interact with brands in a way they never have before. This no risk, high reward model attracts clients to grow with us. Our attention to detail ensures we can deliver this result consistently!

Submit your application with your resume as soon as possible to be considered. Applicants will be contacted by email, so be sure your contact information is current!

Join our elite team of consultants, and see why we are the leading marketing firm in Rumford,RI.

Additional Information

All your information will be kept confidential according to EEO guidelines.