Service Writer CSRs
Vacancy expired!
Pool World, Inc. is a family-owned, local company that has been around for over 40 years! Because of our commitment to doing things right for our customer and employees, Pool World has grown to become the largest pool and spa business in the Inland Northwest. We have 4 stores in Spokane and Coeur d’Alene, 2 full construction teams, a large team of service technicians, and a large administrative staff. We love selling products like pools, hot tubs, BBQs, saunas, etc that allow our customers to take a vacation in their own backyard!
We are currently seeking full time Service Writer Customer Service Representatives.
We need a self-starting, self-motivated, high-energy person who wants to be part of a teamwork oriented service department.
Please go to https://poolworld.biz/about-us/ to apply!
A qualified candidate must obtain the following attributes:
Detail oriented
Punctual
Excellent customer service skills
Ability to handle stress well
Computer savvy (experience with Excel, Word Perfect, general computer operations, e-mailing, etc).
Professional in appearance & attitude
Reliable & trustworthy
Hardworking
Have a positive attitude & be a team player
Willing and interested in learning and advancing
Customer service or service writing experience is preferred but not required. We will train the right person!
The responsibilities associated with this position include but are not limited to the following:
Scheduling and entry of incoming service calls.
General customer service over the phone with service customers.
Troubleshooting technical service.
Providing assistance to service technicians while in field (locating parts, prices for parts etc).
Sales through the service department
Working in the field to learn in a hands-on way how to assist customers.
Some general office work such as phones, errands, cleaning and filing.
This is a full time position. Overtime is encouraged. Monday through Friday, 40+ hours per week. Wage: $14.00 - $14.50 per hour DOE with room for advancement.
Position Schedule:
M-F 7:30-5:00
One Saturday a month, on a rotational schedule.
Benefits:
401K with matching
Medical, Dental & Vision Benefits
Paid Time Off and Paid holidays
Employee Discount
If you enjoy working hard and learning every day, this is the job for you! Please go to https://poolworld.biz/about-us/ to apply!
Vacancy expired!